---
title: "Forgotten password"
slug: "forgotten-password"
description: "Learn steps for changing a password or resetting a forgotten password."
tags: ["Change Password", "Account Management", "Onboarding"]
updated: 2025-07-21T18:18:41Z
published: 2025-07-21T18:18:41Z
canonical: "help.sourceandsummit.com/forgotten-password"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.sourceandsummit.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Forgotten password

> [!NOTE]
> The information in this article applies to all Source & Summit customers.

## If you can’t sign in

If you forgot your password and can’t sign in, you can reset your password from the login screen.

![](https://cdn.document360.io/2f4703e0-6aba-4ef3-bb5e-e77c48482a6f/Images/Documentation/Screenshot 2025-06-04 at 11.08.49 AM.png)

1. Visit [app.sourceandsummit.com](https://iam.sourceandsummit.com/auth/realms/source-and-summit/protocol/openid-connect/auth?client_id=liturgy-prep&redirect_uri=https%3A%2F%2Fapp.sourceandsummit.com%2Fcallback%3Fredirect-to%3D%252F&response_type=code&scope=openid&state=68a33afa171647b7aab8a8c71e8c063f&code_challenge=XK91VCMflUpWAoNFhP1psZVnyIXneOLESfcG3FRlhVY&code_challenge_method=S256). If you are not logged in already, the page will redirect to the login screen.
2. Click **Forgot Password?** above the Password field.
3. Enter the email address associated with your account.
4. Click **Send Reset Instructions.** Source & Summit will send a password reset link to that email address.
5. Check your email. Look for the email from **dev-iam@sourceandsummit.com** with the subject **Reset password.**
6. Click the link in the email to create a new password.

## Changing your Source & Summit password

If you can log in, follow these instructions to change your Source & Summit password:

1. [Log in](/v1/docs/logging-in) to Source & Summit at [app.sourceandsummit.com](http://app.sourceandsummit.com).
2. Click your **name** (or your first initial) in the top-right corner.
3. Click **My Account.**
4. Scroll down to the **Change Password** section.
5. Enter your Old Password to provide access your password information. Then, enter the New Password you’d like for your account. Type your password again to confirm it.
6. Click **Change Password.**

> [!NOTE]
> Note
> 
> 
> If you didn’t receive an email, it may have been delivered to your spam or junk folder. If the email isn’t there, add **dev-iam@sourceandsummit.com** to your contacts or address book and repeat the steps to reset your password.